Last Updated: October 29, 2026

Veteran Defense Insurance Group respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our website, request an insurance quote, communicate with our agency, or use our services.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, mailing address, insurance-related information, and other information necessary to provide quotes, respond to inquiries, or service your insurance needs.

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to insurance quote requests and inquiries.
• Provide information about insurance products and services.
• Communicate regarding quotes, applications, policies, appointments, and customer service matters.
• Send service notifications and account or policy-related updates.
• Send promotional or marketing communications when you have provided appropriate consent.
• Improve our services and customer experience.
• Comply with applicable legal and regulatory requirements.

SMS/TEXT MESSAGE COMMUNICATIONS

If you provide your mobile telephone number and consent to receive text messages from Veteran Defense Insurance Group, we may send you SMS messages related to insurance quote follow-ups, customer service, appointments, policy or service updates, and occasional promotional communications.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

MOBILE INFORMATION AND SMS CONSENT

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information and text messaging opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers when necessary to provide services on our behalf, operate our communications systems, or comply with applicable law. SMS consent information is excluded from sharing for marketing purposes.

HOW WE SHARE INFORMATION

We may share personal information with insurance carriers, service providers, technology providers, and other parties when reasonably necessary to provide requested insurance services, process transactions, operate our business, or comply with legal obligations.

We do not sell your personal information.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the user experience. Your browser may allow you to control or disable certain cookies.

THIRD-PARTY SERVICES

Our website or services may contain links to or integrations with third-party services. Veteran Defense Insurance Group is not responsible for the privacy practices of independent third parties. We encourage you to review their applicable privacy policies.

YOUR PRIVACY CHOICES

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal and regulatory requirements.

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications and may opt out of text messages by replying STOP.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Veteran Defense Insurance Group
Email: [email protected]