TERMS & CONDITIONS

Last Updated: October 29, 2026

Welcome to Veteran Defense Insurance Group. By accessing our website, requesting an insurance quote, submitting information through our forms, or using our services, you agree to these Terms & Conditions.

INSURANCE SERVICES

Veteran Defense Insurance Group provides insurance-related information, quotes, assistance, and services. Insurance products are subject to eligibility requirements, underwriting guidelines, carrier approval, availability, and applicable laws and regulations.

Submitting a quote request or application does not guarantee coverage. Insurance coverage is not effective until it has been approved and confirmed by the applicable insurance carrier and all required conditions have been satisfied.

INFORMATION YOU PROVIDE

You agree to provide accurate and current information when requesting quotes, submitting applications, or communicating with our agency.

You authorize Veteran Defense Insurance Group to use the information you provide as reasonably necessary to respond to your request, provide insurance services, communicate with you, and assist with insurance-related transactions.

SMS/TEXT MESSAGE TERMS

By providing your mobile telephone number and expressly opting in to receive SMS communications from Veteran Defense Insurance Group, you consent to receive text messages related to insurance quote follow-ups, customer service, appointments, policy or service updates, and occasional promotional communications.

Message frequency varies. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any text message. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP or contact Veteran Defense Insurance Group.

Carriers are not liable for delayed or undelivered messages.

MOBILE INFORMATION AND CONSENT

Your mobile telephone number and SMS opt-in consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

SMS consent is specific to Veteran Defense Insurance Group and will not be transferred to third parties for unrelated marketing purposes.

COMMUNICATIONS

By providing your contact information, you authorize us to contact you regarding your inquiry, quote request, application, policy, or services through the communication methods for which you have provided appropriate consent.

Marketing communications will be sent only as permitted by applicable requirements and your consent preferences.

PRIVACY

Your use of our services is also subject to our Privacy Policy. Please review the Privacy Policy available on our website for information regarding how we collect, use, protect, and disclose personal information.

THIRD-PARTY INSURANCE CARRIERS

Veteran Defense Insurance Group may work with independent insurance carriers and other service providers. Insurance policies are issued and administered by the applicable insurance carrier and are subject to that carrier's terms, conditions, underwriting requirements, exclusions, and limitations.

WEBSITE USE

You agree not to misuse our website, attempt to gain unauthorized access to our systems, interfere with website operation, or use our services for unlawful purposes.

INFORMATION DISCLAIMER

Information provided through our website is for general informational purposes and should not be interpreted as a guarantee of coverage, benefits, premiums, eligibility, or policy issuance.

Specific insurance terms are governed by the actual policy documents and applicable carrier requirements.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, Veteran Defense Insurance Group will not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or reliance on general information presented through it.

CHANGES TO THESE TERMS

We may update these Terms & Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date.

AGE REQUIREMENT
You must be at least 18 years of age to use our services, submit an insurance quote request, or consent to receive SMS/text messages from Veteran Defense Insurance Group.

CONTACT INFORMATION

If you have questions about these Terms & Conditions or our services, please contact:

Veteran Defense Insurance Group
Email: [email protected]